Everything about how your data is collected at Yono Games, why it's used, and how securely it's stored — all explained here in plain English.
Please read this privacy policy carefully before registering or using any service on Yono Games. By using the platform, you agree to this policy.
Yono Games takes your privacy seriously. We understand that sharing personal information online is a significant decision. That's why our privacy policy is built on internationally recognized data protection standards — so you can use our platform with complete peace of mind.
This Privacy Policy ("Policy") explains what information Yono Games collects, how it is used, who it is shared with, and what rights you have over your data. Our goal is to earn your trust through complete transparency.
This policy applies to all Yono Games services, websites, and mobile applications. Any changes will be updated on this page, and registered users will be notified.
Yono Games only collects information necessary to provide our services. No unnecessary data is gathered. Below is a breakdown of the data we collect by category:
Yono Games collects information through several methods. Each approach is fully transparent and based on your consent.
Information you provide directly during registration, KYC verification, or when contacting our support team.
When you use our platform, certain technical data is collected automatically via cookies, log files, and tracking technologies.
When making deposits or withdrawals, transaction details are received from payment partners such as bKash, Nagad, or Rocket.
Regulator-approved third-party services may be used for age and identity verification.
Yono Games uses collected data exclusively for specific, legitimate, and transparent purposes. These purposes are detailed below:
We obtain your consent before sending promotional messages. You can opt out of marketing communications at any time from your settings. However, service-related messages (such as transaction confirmations) cannot be disabled.
Yono Games does not sell or rent your personal information. However, data may be shared with trusted partners in specific circumstances:
| Reason for Sharing | Shared With | Type |
|---|---|---|
| Payment Processing | BKash, Nagad, Rocket | Required |
| Identity & Age Verification | KYC Service Provider | Required |
| Technical Services | Cloud & Hosting Providers | Purpose |
| Legal Obligation | Government or Regulatory Authorities | Mandatory |
| Fraud Prevention | Security Experts | Purpose |
Before sharing any data with third parties, we verify that they meet Yono Games' data protection standards. Third parties are never permitted to use your information for their own purposes.
The Yono Games website uses cookies and similar tracking technologies to enhance your browsing experience and maintain platform security.
Most browsers offer options to manage cookies. However, disabling essential cookies may prevent some Yono Games features from functioning properly.
Yono Games does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:
Once the retention period has ended, data is securely deleted or anonymized.
Every Yono Games user has specific rights over their own data. We fully respect these rights:
| Right | Description | Request Timeframe |
|---|---|---|
| Right to Know | You can request to know what data we hold about you. | 7 Business Days |
| Right to Rectification | You can request corrections to any inaccurate or outdated information. | 7 Business Days |
| Right to Erasure | You can request deletion of your data, subject to applicable conditions. | 30 Days |
| Right to Restrict Processing | You can restrict how your data is used under certain circumstances. | 14 Business Days |
| Right to Portability | You can request a copy of your data in a readable format. | 30 Days |
| Right to Object | You can object to your data being used for marketing or profiling purposes. | Instant |
To exercise any of these rights, contact our support team directly. In some cases, legal obligations may prevent us from deleting certain data — we will explain the reason if that applies.
Yono Games follows the highest industry standards to protect your data. Our security infrastructure is regularly audited by independent third-party security experts.
In the event of a data security breach, we will notify affected users within 72 hours and provide guidance on the necessary protective steps.
For any questions, requests, or complaints regarding our Privacy Policy, please reach out to Yono Games' dedicated Privacy Team:
We typically respond to inquiries within 2 business days. For urgent matters, instant assistance is available via live chat. To learn more about this privacy policy, please visit our FAQ You may also view this page.
How Yono Games Protects Your Data
Every piece of your data on Yono Games is protected with bank-grade encryption. No third party can access or read your information.
OTP verification at every login ensures that only you can access your account. Unauthorized access is completely prevented.
Yono Games never sells or rents your personal data to third parties. Your data is used solely to improve and deliver our services.
The Yono Games Privacy Policy is written in plain, straightforward language. What you read is what we do — no hidden terms.
Marketing messages, cookies, and notifications — manage them all from your account settings, hassle-free.
Our Bangla-speaking support team is available 7 days a week to help with any privacy-related questions.
Answers to the most frequently asked questions