Yono Games Terms & Conditions – Everything Explained Simply

1 General Terms

Yono Games is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") form a legally binding agreement between Yono Games and its users. By using Yono Games, you confirm that you have read, understood, and agreed to these Terms.

These Terms may be updated at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

• Yono Games is for users aged 18 and above only.
• Each individual may open one account only.
• This platform is operated for entertainment purposes.
• Yono Games is not liable for any technical issues.

2 Account Register

To join Yono Games, you must register with accurate and complete information. Yono Games reserves the right to close any account opened with false information at any time.

During registration, you will need to provide the following details accurately:

• Your full name (as it appears on your national ID)
• Active Mobile Number
• Date of Birth (to confirm 18+)
• Mobile banking number used for payments

Keeping your account password confidential is your responsibility. Do not share your password with anyone. The account holder is responsible for all activity carried out under their account. If you notice any suspicious activity, contact our support team immediately.

3 Deposits & Withdrawals

Yono Games supports Bangladesh's most popular mobile banking methods. Deposits are typically credited to your account instantly. Withdrawals are generally processed within 15–30 minutes.

Withdrawals must be made using the same payment method used for the deposit. Before submitting a withdrawal request, ensure your account has been fully verified.

• Minimum wagering requirements must be met before a withdrawal can be made.
• Yono Games reserves the right to verify any suspicious transactions.
• Currency conversion fees may apply.
• Deposits cannot be cancelled once the process has been initiated.

4 Bonuses & Promotions

Yono Games regularly offers bonuses and promotions. Each bonus has its own terms and conditions, which you should read carefully before claiming.

• Welcome bonus: Up to 100% bonus on your first deposit. Maximum limits apply.
• Reload Bonus: Extra bonuses are available on weekly or monthly deposits.
• Cashback: Cashback is awarded as a percentage of net losses on selected games.
• Referral Bonus: Refer a friend and both of you receive a bonus.
• Free Spins: Play free rounds on selected slots games.

Any attempt to abuse bonuses — such as using multiple accounts or software to gain an unfair advantage — will result in account suspension and forfeiture of any bonus-related winnings.

5 Gaming rules

All games at Yono Games run on internationally certified RNG (Random Number Generator) technology, ensuring every outcome is completely fair and unpredictable.

• Game outcomes cannot be manipulated.
• If a technical issue occurs during a game, the round in question will be considered void.
• In the event of a lost internet connection, the last recorded data on the server will be considered final.
• In Live Casino games, the dealer's decision is final.
• Game rules may vary by game; each game has its own separate guidelines.

At Yono Games Slot Games, Live Casino, Fish Game, Casino and Bet 200+ games available, including slots, Live Casino, and more. Accurate RTP (Return to Player) information for each game is provided on the game page.

6 Prohibited Activities

The following activities are strictly prohibited to maintain a safe and fair environment at Yono Games:

7 Account suspension and closure

Yono Games reserves the right to suspend or permanently close any account at any time without notice, particularly if:

• These Terms and Conditions are violated.
• The information provided is found to be false or incomplete.
• Suspicious or fraudulent activity is detected on the account.
• Closing an account is required to comply with legal orders or regulatory authority directives.

If an account is closed, any valid balance will be returned; however, bonuses or winnings derived from bonuses will not be refunded. Users may also voluntarily close their account at any time.

8 Privacy and data protection

Yono Games takes your personal data security seriously. We use 256-bit SSL encryption and never sell or share your information with third parties.

To learn more about how your information is collected, used, and stored, please review our Privacy Policy Read the page.

• Your information will be used solely for the purpose of providing our services.
• Documents required for KYC verification are stored securely.
• You may request deletion of your data at any time.

9 Responsible Gaming

Yono Games believes gaming should be entertainment, not an addiction. We actively promote responsible gaming practices and provide players with a range of tools to help them stay in control.

• Never treat gaming as a source of income.
• Don't chase your losses with bigger bets.
• Set your own budget and stick to it.
• Avoid gaming while under the influence of alcohol or when under emotional stress.
• Make sure minors cannot access or use your account.

10 Changes & Effective Date

Yono Games reserves the right to change, amend, or update these Terms and Conditions at any time. Changes take effect immediately upon publication on this page.

For significant changes, registered players will be notified via mobile or in-app notification. Continued use of the platform after any changes will be taken as acceptance of the updated Terms.

If you have any questions about these Terms, please contact our support team: [email protected]